Service Owner Identity and Access (Swedish Proficient Candidates only)
Role: Service Owner – Identity and Access
Location: Stockholm, Sweden (100% On-Site)
Application Deadline: 22 May 2025
Seniority Level: Senior
Assignment Overview
Tietoevry is seeking a Service Owner to oversee the Identity and Access services within the organization. This role involves close collaboration with the business, IT teams, and vendors to ensure high-quality global delivery and continuous improvement of identity services.
Key Responsibilities
Own and drive the full lifecycle of the Identity and Access service and products, with a focus on continuous improvement and future-readiness
Act as subject matter expert and escalation point for support teams on technical and service-related issues
Coordinate and manage work involving external vendors
Lead internal IT forums and maintain communication across teams
Monitor, report, and ensure service delivery quality
Develop, maintain, and document relevant processes and procedures for supported services
Required Qualifications & Skills
ITIL certification
Proven experience in administration of Active Directory, Entra ID, and Group Policy Objects (GPO)
Solid knowledge of certificate management (internal and external)
Experience with authentication/authorization mechanisms and multi-factor authentication (MFA)
Strong vendor management and negotiation skills
Ability to work independently and in a structured manner
Excellent communication and collaboration skills
Comfortable working in a multicultural environment
Experience in project management
Preferred Skills
Experience with MIM (Microsoft Identity Manager)
Knowledge of External DNS management
Advanced proficiency in Swedish (required)
Other Information
Language Requirement: Swedish (advanced proficiency)
Remote Work: Not permitted – 100% on-site in Stockholm
