Infrastructure and Onsite Services – Senior Business Infrastructure Manager
Senior Business infrastructure Manager Volvo Financial Services (VFS)
INTRODUCTION
Group Digital & IT – Infrastructure and OnSite Services (IOS)
Infrastructure and OnSite Services is a global unit consisting of approximately 700 employees and consultants in most of the Volvo Group’s locations. Our mission is to ensure that we provide Volvo with the right End-User tools and services at agreed quality and to an optimal cost.
Business Infrastructure Management
Business Infrastructure Management is a global department within group IT in charge of IT Infrastructure & end user services for the Truck Divisions and Business Areas in the Volvo Group.
Digital workplace end user services (IT equipment, MyPlace client, FactoryPlace client, Telephony, IT helpdesk, Desktop applications, collaboration workplace etc. )
Common and shared IT services (Network (WAN, LAN, WLAN), Print, Identity management and several connectivity services.
As a Business Infrastructure Manager, you will be the strategic interface for End User and Shared Infrastructure. You will capture requirements, communicate decisions, priorities, and relevant project information as well as proactively share knowledge of technology risks and opportunities. The focus will be on strategic initiatives and plans, proactive, anticipatory, and driving in nature and provides significant value to business units. As a Business Infrastructure Manager, you will facilitate the planning and execution of business changes supporting the overall transformation and digitalization within Volvo Financial Services Operations.
Role mission & context
The mission is to capture requirements and to facilitate that the usage of IT services enables digitalization and transformation of Volvo Financial Services.
You will be part of a globally spread MACK/VFS business infrastructure managers team with 4 members, reporting to the MACK/VFS BIM Team manager.
Core Responsibilities:
Responsible for serving as the strategic interface for the purpose of IT strategy development, solution discovery, service management, risk management, and relationship management
Serves as relationship linkage (at the executive level)
Communicates decisions, priorities, and relevant project information to appropriate levels of staff regarding business unit requests, projects and initiatives
End to end management of infrastructure service requests
Proactively shares knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness for VFS.
Serves a lead role in enabling VFS commercial units to achieve their objectives through the effective use of technology
Required Competencies:
Excellent O365 and power Apps knowledge
IT service and infrastructure knowledge
Effective English verbal and written communication skills
Fluency in other languages is an asset
Data analytics knowledge
Gather and analyze information skillfully
Demonstrate resourcefulness and initiative in dealing with daily assumptions
Education Required:
Bachelor’s Degree in Information Technology, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities
Experience Required:
10 years of Operational IT experience
O365 as an enabler for digitalization within automotive and/or financial sector
Experience working in a highly matrixed organization
ARE WE THE PERFECT MATCH?
You will have the opportunity to work with highly skilled colleagues in an exciting and global environment. We, in IOS, are actively working to develop people, both professionally and personally.
Please note that this is not a managerial position, as you will be managing business Infrastructure demand and processes.
Curious and have some questions? Give us a call!
Ray Duhamel, Manager BIM Mack Trucks and Volvo Financial Services +1 647 295 4455
Maria Börjesson , HR Business Partner, +46 73 9021030
The location for the position is Flexible.
Flexible locations are;
Gothenburg Sweden
Lyon France
Ghent Belgium
Wroclaw Poland
Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.
